Common Questions
What is Sialia Body Wash made of?
Our body wash is crafted with plant-based cleansers like calendula and beet extracts. Our products are free from MI (Methylisothiazolinone), MCI (Methylchloroisothiazolinone), triclosan preservatives, formaldehyde, plastic microbeads, and pearlescent agents, making it safe and gentle for your skin.
Is Sialia Body Wash safe for all skin types?
Yes, our body wash is formulated to be gentle and suitable for all skin types. However, we recommend conducting a patch test before full use if you have sensitive skin or allergies. Always supervise young children during use to ensure safety.
How do I use Sialia Body Wash?
Simply apply a small amount to a loofah or washcloth, lather, and rinse thoroughly. Enjoy the delightful scent and the smooth, hydrated feel of your skin.
What scents are available in the Sialia Fun Body Wash line?
Currently, we offer Boba Milk Tea and Jasmine Green Tea scents. Both are inspired by beloved Asian beverages and are designed to bring joy and freshness to your daily routine. We continue to develop new products, blending Asian tea aromas with floral and fruity scents favored in the U.S. Stay tuned for more exciting releases!
Are your products cruelty-free and vegan?
Yes, all Sialia Fun products are cruelty-free and vegan. We are committed to ethical practices and do not test on animals. While our products are not officially certified as cruelty-free, we strictly adhere to cruelty-free standards.
Can I use Sialia Body Wash as a face wash or shampoo?
While our body wash is formulated for the body, it is gentle enough to be used occasionally as a face wash. However, for best results, we recommend using products specifically designed for facial and hair care.
Where are Sialia products manufactured?
Our products are proudly manufactured in Taiwan, ensuring high quality and adherence to strict manufacturing standards. We use gentle, high-quality ingredients that nourish your skin without harsh chemicals. Our products are developed and manufactured in facilities certified with ISO 22716 and GMP standards, ensuring the highest level of quality and safety.
Do you offer international shipping?
Yes, we offer international shipping to Canada, Australia, Taiwan, and within the United States. Shipping rates and delivery times may vary depending on the destination. Please check our Shipping Policy for more details.
What is your return policy?
We want you to be completely satisfied with your purchase. If you are not happy with our product, please contact our customer service within 30 days of purchase for return instructions. Products must be returned in their original packaging and condition.
Please note that we’re not able to accept returns or exchanges for orders shipped internationally, or for bundles with the first edition mini tote set products. In addition, expedited shipping fees are non-refundable. Please reach out to sialia@sialia-usa.com with any questions you may have!
Where are Sialia products made?
Sialia products are designed in Boise, Idaho manufactured with precision in Taiwan, and distributed to our customers all across the United States.